Terms of Use

Welcome to Broadgrail.com (the “Site”). These Terms of Use (“Terms”) govern your use of the Site, including all content, features, and services provided on or through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms

By accessing and using the Site, you accept and agree to comply with these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please refrain from using the Site.

2. Definitions

For the purposes of these Terms:

• "User" refers to any individual or entity accessing or using the Site.
• "Content" includes all text, graphics, logos, images, videos, software, and other materials available on the Site.
• "User Contributions" means any content that you submit, post, or upload to the Site.
• "Agreement" refers to these Terms of Use.

3. Use of the Site

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for lawful purposes. You agree not to:

• Use the Site for any unlawful purpose or in violation of any local, state, national, or international laws;
• Post or transmit any content that is defamatory, obscene, harassing, fraudulent, or invasive of another’s privacy;
• Attempt to gain unauthorized access to any portion of the Site, servers, or networks connected to the Site;
• Interfere with or disrupt the operation of the Site, servers, or networks;
• Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our prior written permission.

4. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Unsolicited Communication: Sending unsolicited emails, messages, or other communications through the Site.
• Fraudulent, Illegal, or Malicious Activities: Engaging in activities that are fraudulent, illegal, or malicious in nature.
• Distributing or Uploading Harmful Code: Uploading or distributing viruses, malware, or other harmful code that can damage the Site or its users.
• Reverse-Engineering: Attempting to reverse-engineer, decompile, or otherwise compromise the Site's functionality or security.

5. Intellectual Property

All content on the Site, including text, graphics, logos, images, videos, software, and other materials (the “Content”), is the property of Broadgrail or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise exploit any of the Content without prior written consent from Broadgrail.

6. User Contributions

The Site may allow users to submit, post, or upload content (“User Contributions”). By submitting User Contributions, you grant Broadgrail a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, reproduce, modify, publish, and distribute such contributions. You represent and warrant that you own or have the necessary rights to make the User Contributions and that your contributions do not violate any laws or infringe on the rights of any third parties.

7. User Account Responsibility

a. Account Creation and Maintenance

• Eligibility: Users must be at least 18 years old to create an account on the Site.
• Accurate Information: You agree to provide accurate, current, and complete information during the account registration process and to update such information to keep it accurate.

b. Account Security

• Confidentiality: You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify Broadgrail immediately of any unauthorized use of your account or any other breach of security.
• Security Measures: Implement appropriate security measures to protect your account from unauthorized access, including using strong, unique passwords and regularly updating them.

c. Prohibited Activities

• Violations: You agree not to use your account to engage in any activities that violate these Terms, including but not limited to:
  • Unauthorized access or use of the Site.
  • Distribution of malicious software or conducting phishing attacks.
  • Sharing or distributing content that is illegal, harmful, or infringes on intellectual property rights.

d. Account Suspension and Termination

• Right to Suspend or Terminate: Broadgrail reserves the right to suspend or terminate your account without prior notice if you violate these Terms or engage in suspicious activities that may harm the Site or its users.
• Effect of Termination: Upon termination, your right to use the Site will immediately cease, and you may lose access to any data or content associated with your account.
• Appeal Process: If your account is suspended or terminated, you may contact Broadgrail support at termsofuse@broadgrail.com to inquire about the decision or to appeal.

e. Liability and Indemnification

• Limitation of Liability: Broadgrail is not liable for any loss or damage resulting from your failure to maintain account security or from any unauthorized access to your account.
• Indemnification: You agree to indemnify, defend, and hold harmless Broadgrail, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Site.

f. Compliance with Laws

• Legal Compliance: You agree to comply with all applicable local, state, national, and international laws, rules, and regulations regarding your use of the Site and your account.

8. Age Restrictions

a. Minimum Age Requirement

• Eligibility: The Site is intended for individuals who are at least 18 years old. By accessing or using the Site, you represent and warrant that you are 18 years of age or older.

b. Parental or Legal Guardian Consent

• Permission: If you are under 18 years old, you may use the Site only with the permission and supervision of a parent or legal guardian pursuant to applicable law. By agreeing to these Terms, you confirm that your parent or guardian has reviewed and approved your use of the Site.

c. Verification of Age

• Right to Verify: Broadgrail reserves the right to request proof of age at any time. This may include, but is not limited to, providing a government-issued ID or other documentation to verify your age.

d. Consequences of Misrepresentation

• Account Termination: If Broadgrail becomes aware that a user is under the required age or has misrepresented their age, Broadgrail reserves the right to terminate or suspend the user’s account immediately without prior notice.
• Data Deletion: Any personal information collected from users found to be underage without proper consent will be deleted from our records in compliance with applicable laws.

e. Compliance with Laws

• Legal Obligations: Broadgrail complies with all applicable laws regarding age restrictions and the protection of minors. Users agree to adhere to these laws when accessing or using the Site.

9. Cookies, Data Collection & Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection practices, including the use of cookies, analytics, and third-party services.

10. Disclaimer of Warranties

The Site and its Content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Broadgrail does not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Broadgrail and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use of or inability to use the Site;
• Any unauthorized access to or use of our servers and/or any personal information stored therein;
• Any interruption or cessation of transmission to or from the Site;
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party;
• Any errors or omissions in any Content or for any loss or damage incurred as a result of your use of any Content posted, emailed, transmitted, or otherwise made available through the Site.

12. Indemnification

You agree to indemnify, defend, and hold harmless Broadgrail, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in connection with your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

13. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Broadgrail. Broadgrail has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Broadgrail shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites or services.

14. Payment Terms (If Applicable)

Certain services provided by Broadgrail may require payment. By purchasing these services, you agree to the pricing, payment terms, and refund policy outlined during the purchase process. Subscription services will automatically renew unless canceled as per the cancellation policy.

15. Digital Millennium Copyright Act (DMCA) Policy

If you believe that content on our Site infringes your copyright, you may submit a notification under the Digital Millennium Copyright Act (DMCA) by providing the following information to our designated agent:

• A physical or electronic signature of the copyright owner or authorized agent;
• Identification of the copyrighted work claimed to be infringed;
• Identification of the material that is claimed to be infringing;
• Your contact information;
• A statement of good faith belief that the use is not authorized;
• A statement that the information in the notification is accurate under penalty of perjury.

16. Appointment Scheduling

Broadgrail offers appointment scheduling through Microsoft Bookings to facilitate consultations, support sessions, and other services. By scheduling an appointment, you agree to provide accurate information and adhere to the guidelines regarding cancellations and rescheduling. Broadgrail reserves the right to modify or cancel appointments in certain situations and is not responsible for any technical issues related to Microsoft’s platform. Please refer to our Privacy Policy for details on how your information is used and stored.

17. No Solicitation Through Microsoft Bookings

The Microsoft Bookings feature provided on the Site is strictly for scheduling appointments related to Broadgrail’s services. Using this system for unsolicited sales, marketing, recruitment, or any non-service-related purposes is expressly forbidden. Broadgrail will immediately cancel such bookings and reserves the right to block access to this feature for repeated violations. Misuse may result in legal action.

18. Modification of Terms

Broadgrail reserves the right, at its sole discretion, to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. It is your responsibility to review these Terms periodically.

19. Governing Law & Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of the State of New Jersey, excluding its conflict of laws principles. Disputes will be resolved through binding arbitration in Hackensack, New Jersey, or, if not subject to arbitration, will be brought exclusively in the state or federal courts located in Hackensack, New Jersey.

20. Force Majeure

Broadgrail shall not be liable for any failure or delay in the performance of its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, or governmental restrictions.

21. Termination

Broadgrail reserves the right to terminate or suspend your access to the Site, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

22. Contact Information

If you have any questions about these Terms, please contact us at termsofuse@broadgrail.com.

23. No Unsolicited Communication

The email addresses and contact information provided on the Site are strictly intended for legitimate client inquiries, business partnerships, and service-related communications. Any attempt to use these contact methods for unsolicited marketing, sales pitches, recruitment, or advertising is expressly prohibited. 

24. Broadgrail Reserves the Right to Block, Report, or Take Legal Action

Broadgrail reserves the right to block, report, or take legal action against any entity or individual who violates these Terms, including but not limited to prohibited activities, misuse of user accounts, and unsolicited communications.

25. Entire Agreement

These Terms of Use, along with our Privacy Policy, constitute the entire agreement between you and Broadgrail regarding your use of the Site and supersede all prior agreements, understandings, and representations, whether oral or written.

26. Assignment

You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Broadgrail. Broadgrail may assign or transfer its rights and obligations under these Terms at its sole discretion without restriction.

27. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Broadgrail’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

28. Export Control

You agree not to export or re-export any materials, information, or technology obtained from the Site in violation of any applicable U.S. export laws and regulations.

29. Refund Policy

Refunds for any paid services are subject to the terms outlined during the purchase process. 

30. Data Protection and Privacy

Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the data practices described in the Privacy Policy.

31. Disclaimer

Broadgrail LLC ("Broadgrail") is not a law firm and does not provide legal advice or engage in the practice of law. Using Broadgrail’s services does not create an attorney-client relationship, nor should the services be considered a substitute for legal counsel. Broadgrail does not offer legal opinions, guidance, or recommendations on legal rights, remedies, or strategies. You are responsible for appropriately using the site content and the services provided.